Privacy Policy

1. Introduction

immedijrmb B.V. ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website immedijrmb.top or use our fitness and wellness services.

This policy complies with the General Data Protection Regulation (GDPR) and other applicable EU privacy laws.

2. Data Controller Information

Company: immedijrmb B.V.
Registration Number: 86720391
VAT Number: NL456789121B04
Address: Parkweg 152, 5066 PO Tilburg, North Brabant, Netherlands
Email: privacy@immedijrmb.top
Phone: +31 701159433

3. Information We Collect

3.1 Personal Information

We may collect the following personal information:

• Name and contact details (email, phone number, address)
• Health and fitness information relevant to our services
• Payment and billing information
• Emergency contact information
• Communication preferences
• Feedback and survey responses

3.2 Technical Information

When you visit our website, we automatically collect:

• IP address and browser information
• Device type and operating system
• Website usage patterns and preferences
• Cookies and similar tracking technologies (see our Cookie Policy)

4. How We Use Your Information

We use your personal data for the following purposes:

• Service Delivery: To provide fitness and wellness services, including personal training, nutrition coaching, and wellness programs
• Communication: To respond to inquiries, send service updates, and provide customer support
• Safety: To ensure your safety during fitness activities and in emergency situations
• Business Operations: To manage bookings, process payments, and maintain business records
• Legal Compliance: To comply with legal obligations and protect our legitimate interests
• Marketing: To send promotional materials and service updates (only with your consent)

5. Legal Basis for Processing

We process your personal data based on:

• Contract Performance: To fulfil our service agreements with you
• Legitimate Interests: For business operations, safety, and service improvement
• Consent: For marketing communications and non-essential cookies
• Legal Obligations: To comply with applicable laws and regulations
• Vital Interests: To protect health and safety in emergency situations

6. Data Sharing and Disclosure

We may share your personal data with:

• Service Providers: Third-party vendors who assist with business operations (payment processors, IT services)
• Healthcare Professionals: When necessary for your safety or with your explicit consent
• Legal Authorities: When required by law or to protect legal rights
• Business Partners: With your consent, for joint services or programs

We do not sell your personal data to third parties.

7. International Data Transfers

Your data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by the European Commission
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• Encryption of sensitive data
• Access controls and authentication
• Regular security assessments
• Staff training on data protection
• Secure data storage and transmission

9. Data Retention

We retain your personal data for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Protect our legitimate business interests

Typically, we retain client data for 7 years after the end of our service relationship, unless a longer period is required by law.

10. Your Rights

Under GDPR, you have the following rights:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for consent-based processing

To exercise these rights, contact us at privacy@immedijrmb.top.

11. Cookies and Tracking

We use cookies and similar technologies to improve your website experience. For detailed information about our cookie practices, please see our Cookie Policy.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

13. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected such data, we will delete it promptly.

14. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date.

15. Contact Information

If you have questions about this privacy policy or our data practices, please contact us:

Privacy Officer
immedijrmb B.V.
Parkweg 152
5066 PO Tilburg
North Brabant, Netherlands
Email: privacy@immedijrmb.top
Phone: +31 701159433

16. Supervisory Authority

You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data appropriately:

Autoriteit Persoonsgegevens
Postbus 93374
2509 AJ Den Haag
Netherlands
Website: autoriteitpersoonsgegevens.nl